Whilst it is generally straightforward to complete an LPA, a thousand a month are still filled in incorrectly according to the Office of Public Guardian. Banks and utility companies understandably want things done right, so it helps to get things right the first time. Companies will only agree to an LPA once that document has been registered by the Office of Public Guardian (OPG).
What you’ll need to provide
Commonly, banks, building societies and utility providers will ask for this:
The original LPA or a certified copy
Your attorney’s ID (passport/driving licence and proof of address)
Information about the donor (the individual who created the LPA), for example, account numbers and address.
However, in a few circumstances, they will be given an internal form to complete or invited for a brief face-to-face meeting.
If there is more than one attorney, they can check if you have to act together jointly or separately. This affects what they will permit you to do over the phone, online or in person.
Certified copies: what counts?
A lot of companies may not accept a photocopy. Instead, they ask for certified copies. Each page is officially marked, inked with the appropriate wording and signed. If you are uncertain, a solicitor can ensure copies. For Power of Attorney Hertfordshire, visit //beesandco.com/our-services/power-of-attorney/hertfordshire/
After registering, what happens?
Banks may establish an “attorney access” profile or call and issue a card; they can also limit certain activities for fraud prevention. In isolation, the utility may authorise the attorney as a contact and send bills elsewhere.
Practical tips to avoid delays
Record who you have notified, and at what time
Check if they have a special bereavement/vulnerability team (usually quicker)
A little proactive effort today can spare weeks of concern tomorrow.