Category: Business

Customer experience, often called CX, is how people feel about a brand based on every interaction they have with it. CX is about creating an experience that makes people want...

Training is a key aspect of most businesses, whether it is onboarding for new employees or helping existing employees to update their skills to manage new technologies or regulations. While...

In industrial environments, fire hazards can be devastating to personnel and properties. They could even destroy businesses within minutes. It is vital to understand these risks, and implement the right...

A senior judge has sharply criticised the credit hire industry, suggesting its inner workings would "shock" the average person. District Judge Richard Lumb made the comments during a case involving...

More and more accountants are choosing to start their own practices rather than working for other companies, according to latest figures. The last seven years have seen a 59 per...

Stamp Duty Land Tax is a tax on property purchases. It applies in England and Northern Ireland. Buyers must pay this tax when purchasing a residential property or land above...

If you are a first-time buyer, you may have wondered how someone can make an offer before having a mortgage. A mortgage-in-principle is a document that acts as a guideline...

Using a call-to-action is one of the most effective ways to keep people engaged with your content, giving them the nudge to continue reading into a given topic, whether it...

A business budget is essential, not only to keep track of costs and expenses, but also as a tool for predicting profit and loss, and a means of analysing what...

Modern businesses are operating in a competitive global marketplace in which they must make effective decisions quickly in order to maintain their market presence. This means they must use all...